You can contact Support here If you want to issue a Support Ticket please go here Hope this helps. The acquisition strategy is about using its checkbook to expand the capabilities of the platform to offer a more comprehensive set of tools beyond core backup and recovery. But if you are looking for a Support number I've provided you the links below. Trending Business Knowledge Base Articles. Trending Consumer Knowledge Base Articles. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. Library of monthly updates for Webroot and Carbonite. The best thing to do is contact Webroot Support and they will sort it out for you Webroot Customer Service Note: When submitting a Support Ticket, Please wait for a response from Support.
#Webroot customer service code#
The invoice has a phone number with an +1 833-area code to call in case of any questions ( which of course you will. The Webroot Community is a place for customers, partners and other users to come together to discuss and learn about Webroot products. It’s simply an email with a fake invoice receipt that appears to come from an email address posing as Webroot.
#Webroot customer service full#
Include your full name and your return mailing address. The scam below was recently reported to us by a Webroot user and we have had a few additional calls about it as well. It has acquired several other companies over the last several years, including buying Mozy from Dell a year ago for $145 million. Package insert with the keycode (20 alphanumeric characters) If you have all of these items, send them to the address below. This is not the first Carbonite acquisition. Our award-winning team is standing by to answer your questions and help resolve your issues. For fast, effective support, just send us a message. Webroot has 300,000 customers, according to Carbonite. Contact Webroot Support or Open A Support Ticket.
That lack of overlap could increase its market reach through to the MSP channel. While Carbonite sells mainly through Value Added Resellers (VARs), Webroot’s customers are mainly 14,000 Managed Service Providers (MSPs). The deal not only enhances Carbonite’s backup offering, it gives the company access to a new set of customers. Backup and recovery, combined with endpoint security and threat intelligence, is a differentiated solution that provides one, comprehensive data protection platform,” Ali explained in a statement. “With threats like ransomware evolving daily, our customers and partners are increasingly seeking a more comprehensive solution that is both powerful and easy to use. That will combine with Carbonite’s $296.4 million in revenue for the same time period.Ĭarbonite CEO and president Mohamad Ali saw the deal as a way to expand the Carbonite offering.
The private company reported $250 million in revenue for fiscal 2018, according to data provided by Carbonite. The company believes that by combining its cloud backup service with Webroot’s endpoint security tools, it will give customers a more complete solution. Webroot’s history actually predates the cloud, having launched in 1997.
Carbonite, the online backup and recovery company based in Boston, announced late yesterday that it will be acquiring Webroot, an endpoint security vendor, for $618.5 million in cash.
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